Our need is different.

Coverity is searching to find engineers (or former engineers) who will serve as the technical and product experts for an industry leading, ground-breaking static analysis tool. At Coverity, an SE is the companys technical voice, quality advocate, and problem solver, all rolled into one, and works closely with sales, marketing, and product teams to understand and solve customer quality and security needs. Our SEs develop peer relationships and drive new business with prospective customers (software development teams and managers) from leading products companies whose technology is their core business, not an after-thought.

We need engineers who want to help customers work smarter and build better products. We need engineers who are passionate about software development, quality, and product security. We need engineers who communicate well, are persuasive in articulating best practices, and are great problem solvers. And we need engineers who want experience on the business side of a profitable and high-growth software company.

Overview

The Sales Engineer is a key customer-facing role with significant influence in generating new business and ensuring the growth of existing accounts. This critical position has three distinct elements

1. Technical Lead for New Deals. The Sales Engineer develops a complete understanding all the technical needs of prospects; conduct one-day trial evaluations for prospective customers. Develop and deliver technical presentations and product demonstrations to interested engineers and engineering management at prospective customers.

2. Maintaining Product Leadership. Communicate with customers, prospects, partners, and the Company to aid in the development of new products and features that meet customer needs more effectively.

3. Technical Account Manager. Provide consistent, proactive, technical leadership and expertise to ensure the success of the initial implementation and integration at a new customer. Understand customer environment, their needs and assist in all aspects of enterprise-wide adoption with support from Professional Services. Work with account managers to grow accounts through cross-selling and upselling.

Responsibilities
* Develop and deliver high-quality product presentations targeting technical audiences.
* Conduct on-site, 1-day trial evaluations at prospective clients to open new accounts.
* Design, verify and present Coverity integration solutions, including advanced product concepts, advanced integration proposals, future directions, and third party complementary products.
* Prepare responses to Requests for Proposals (RFPs) and Requests for Information (RFIs).
* Effectively transition an account from pre-sales to implementation, and then to post-sales activities.
* Communicate new features and enhancement requests to Product Marketing and Engineering.
* Participate and represent Coverity at seminars and trade shows.

Our products and services involve sophisticated technology to detect critical defects and security vulnerabilities in source code. Therefore, our technical support issues can be highly complex --- solving them requires intelligence, insight, and technical expertise.

We are searching to find smart, motivated Technical Support Engineers with C/C++ or Java programming experience. We want to hire people who are eager to help the best engineers from the worlds top companies (our customers) solve complex problems in their source code and development environments.

If you have this programming knowledge and a passion for helping engineers find solutions for software quality and security needs, than Coverity is the right place for you.

Responsibilities
The Technical Support Engineer will be responsible for resolving tier-1 and tier-2 customer problems. In this role, you will work closely with Coverity developers and existing technical support staff to provide high-quality support to Coverity customers. Tasks essential to this position include:
* Troubleshoot incoming customer problems through email and/or phone conversations.
* Work with existing support staff and Coverity's developers to provide resolution to customer issues.
* Respond to customer requests and providing detailed explanations to address questions and concerns.
* Assist with the QA of Coverity's products as issues are diagnosed.
* Support the release process of new versions of Coverity's products.

Development: Involves all aspects of compiler compatibility development.
* Implement compiler compatibility layers to allow Coveritys front end code to parse code written for other compilers.
* Update and maintain this code as needed to ensure that Coverity maintains its industry-leading compiler compatibility.
* Assist with technical partnerships between Coverity and other compiler companies.

Test: Involves designing and developing the test infrastructure needed to ensure that Coverity maintains its industry-leading compiler compatibility.
* Strategize on best practices for testing the compiler/OS/IDE compatibility matrix, including using open source compiler test suites for C/C++ to improve standards compliance.
* Design and execute the compatibility matrix of test suites such that test coverage is as close to 100% as possible.
* Development and automation of the test infrastructure needed to support the compiler testsuite.
* Professional Experience and Personal Qualities

Leadership: Demonstrated skills in effecting change. Candidate needs to be able to pull together ones own ideas and suggestions from others into a vision for achieving individual and group objectives. Candidate must then be able to implement this vision with minimal supervision.

Problem Solving: Excellent problem solving and decision making skills are required, and must be able to quickly assess which questions need to be asked. Candidate must have demonstrated the ability to make judgments independently and with little direction from others.

Personal skills: Candidate must display the following qualities:
* Excellent communicator (written and verbal)
* Motivated by quality and excellence, especially in the area of execution.
* Team player who is capable of successfully leveraging his or her peers.
* Strong interest in learning and growing. Enjoys working in a dynamic environment.

Education: BA Computer Science, BS or MS or equivalent experience required.